FAQ

Shipment and Creation Times: 

Please allow 2-4 Business Days after order date for your order to be shipped. 

If your purchase was a “made to order” piece, please allow an additional 2-3 business days.

Approximate Shipment Times* Via USPS:

• Domestic First Class / Standard: 2-6 Business days
• Domestic Priority: 2-4 Business days
• International Standard (Canada): 1-3 weeks

*Delivery dates and shipment times are only estimates and are not guaranteed. Holidays, weather and other factors can impact delivery dates. 

For more details please see our shipping policies HERE 

All Copper & Stone Jewelry is made by hand with love in California.

If you don’t have a flexible measuring tape or similar style bracelet or ring to measure, we recommend comfortably wrapping a piece of string around your wrist or finger but not too tight!, marking where the ends meet and then measuring the length. This will determine what size your wrist or finger is.

If you want a snug, nearly perfect fit for your bracelet, add 1/4″ to your wrist measurement. For a more relaxed fit, add at least 1/2″.

You can also use the string method when determining the length of necklace you prefer!

All of the materials we use are considered hypoallergenic as most individuals can wear them without sensitivities and they should not contain nickel.

To cater to any specific needs, we offer the following earring hook options for an additional $2.00:

  • Solid sterling silver
  • Surgical stainless steel
  • Niobium
  • Titanium posts
  • Lever back huggie
  • Screw back clip-on

Copper Care:

Your new piece is made of raw copper which is a living metal! That means it will naturally patina over time and become darker. 

It’s best to avoid wearing your jewelry while showering, sleeping, swimming, and exercising. Minimize your jewelry’s exposure to any chemicals, such as lotions, oil blends, hairspray, etc. We also recommend storing your jewelry in a dry environment. If you prefer to keep your piece shiny, simply coat it with ketchup or soak it in vinegar and salt for one minute, rinse and dry thoroughly. 

We also offer polishing pads for $1.00. If you purchased a polishing pad, gently buff your jewelry to bring back its original shine. 

Stone Care:

While it is true stones are hard, they are not indestructible! This means you should avoid dropping your stone pieces on hard surfaces as well as avoiding harsh chemicals that could dull the polished finish. It’s not recommended to swim or shower with your stone pieces as the mineral content in the water can dull the finish and/or break down certain types of stones over time.

Not at this time.

To learn more about our process and policies, please click HERE

For an additional shipping fee, yes!